Privacy policy

Last updated: July 13, 2026

This Privacy Policy explains how Sonark Marine ("Sonark Marine," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit sonarkmarine.com, communicate with us, or purchase products directly from us.

Personal Information We Collect

Depending on how you interact with the website, we may collect:

  • Name, email address, telephone number, billing address, and shipping address
  • Order, product, payment, shipping, return, and transaction information
  • Messages and other information submitted through our contact forms or customer-support channels
  • Device type, browser type, IP address, operating system, and approximate location
  • Pages viewed, links selected, referral sources, shopping activity, and other website-usage information
  • Cookie identifiers and similar technical information

How Information Is Collected

We may collect personal information:

  • Directly from you when you place an order, contact us, request support, or submit a form
  • Automatically through cookies, pixels, log files, analytics tools, and similar technologies
  • From Shopify and service providers that help operate our store
  • From payment, fraud-prevention, fulfillment, shipping, advertising, and analytics providers

How We Use Personal Information

We may use personal information to:

  • Process payments, orders, shipments, returns, and refunds
  • Provide customer service and respond to questions
  • Send order confirmations, shipping updates, and service communications
  • Maintain and improve our website, products, and customer experience
  • Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity
  • Measure website performance and understand how visitors use the website
  • Provide advertising or marketing where permitted
  • Comply with legal, tax, accounting, regulatory, and contractual obligations
  • Protect the rights, safety, and property of customers, Sonark Marine, and others

How We Disclose Information

We may disclose information when reasonably necessary to service providers and business partners that help us operate, including:

  • Shopify and related ecommerce service providers
  • Payment processors and financial institutions
  • Warehouses, distributors, fulfillment providers, and shipping carriers
  • Customer-service, email, website-hosting, and technology providers
  • Fraud-prevention and security providers
  • Analytics, advertising, and marketing providers
  • Professional advisers, regulators, law enforcement, courts, or government agencies when legally required

Service providers are permitted to receive information only as needed to perform services for us or as otherwise permitted by law.

Cookies and Similar Technologies

Sonark Marine and its service providers may use cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, analyze traffic, prevent fraud, and support advertising or marketing.

You can manage cookies through your browser settings and any privacy controls displayed on the website. Blocking certain cookies may prevent parts of the website from functioning correctly.

Sale, Sharing, and Targeted Advertising

Sonark Marine does not sell personal information in exchange for money. Certain analytics, advertising, or marketing activities may be considered "sharing," "selling," or targeted advertising under some state privacy laws.

Where applicable, you may submit an opt-out request through our Privacy Choices page.

Affiliate and Third-Party Links

The website may contain links to Amazon, manufacturers, or other third-party websites. When you follow a third-party link, the third party's privacy policy and practices apply. Sonark Marine is not responsible for how an independent third party collects or uses information.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain transaction and tax records, handle disputes, enforce agreements, protect the website, and comply with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information associated with you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • A copy of certain personal information
  • Information about categories of information collected or disclosed
  • Opt-out of certain data sharing or targeted advertising
  • An appeal if a privacy request is denied

We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authorization.

Sonark Marine will not unlawfully discriminate against you for exercising an applicable privacy right.

Children's Privacy

The website is not directed to children under 13, and Sonark Marine does not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The revised policy becomes effective when posted, and the updated date will appear at the top.

Contact Us

For privacy questions or requests, contact:

Sonark Marine

Email: support@sonarkmarine.com