Shipping Policy
This Shipping Policy explains how Sonark Marine processes and ships orders within the United States. Shipping options, delivery estimates, and exact costs are displayed at checkout before you place your order.
Business Information
Business Name: Sonark Marine
Email: support@sonarkmarine.com
Order Processing Time
Most orders are processed within 1–2 business days (excluding weekends and holidays). After processing, orders are shipped from U.S.-based distribution warehouses and handed off to the carrier for delivery.
Shipping Rates (United States)
- Free standard shipping on orders $199.00 and over (calculated on order subtotal after discounts and before tax).
- Orders under $199.00 ship for a flat rate of $9.95.
Final shipping costs are calculated and shown at checkout before payment is completed.
Delivery Time Estimates
Standard delivery typically takes 4–7 business days total (including processing time). Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.
Order Tracking
When your order ships, you will receive a shipping confirmation email that includes tracking information. Tracking details are also available on our Track Your Order page.
Shipping Area
We currently ship to physical addresses within the United States.
Address Accuracy
Customers are responsible for providing an accurate shipping address at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Damaged Packages or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the outer packaging
- Photos of the product(s) and any visible damage
Contact
For shipping questions, email support@sonarkmarine.com.
We may update this policy periodically. The version posted on this page is the current policy.