Shipping Policy
This Shipping Policy explains how Sonark Marine processes and ships orders within the United States. Shipping options, delivery estimates, and exact costs are shown at checkout before you place your order.
Free Shipping: Orders $199.00 and over qualify for free standard shipping (based on order subtotal after discounts and before tax).
Order Processing Time
Most orders are processed within 1–2 business days (excluding weekends and holidays). After processing, orders are handed off to the carrier for delivery.
Shipping Rates (United States)
- Free standard shipping on orders $199.00 and over
- Orders under $199.00 ship for a flat rate of $9.95
Delivery Time Estimates
Standard delivery typically takes 4–7 business days total (including processing time). Delivery times are estimates and may vary due to carrier delays, weather, or peak shipping periods.
Order Tracking
When your order ships, we send a shipping confirmation email with tracking information (when available). You can also track your order at sonarkmarine.com/pages/track-order.
Shipping Area
We currently ship to addresses in the United States.
Address Accuracy
Please confirm your shipping address at checkout. If a package is returned due to an incorrect or incomplete address, reshipping costs may apply.
Damaged Packages / Missing Items
If your order arrives damaged or items are missing, contact us within 48 hours of delivery with:
- Your order number
- Photos of the outer box/packaging
- Photos of the product(s) and any damage
Questions
Email us at support@sonarkmarine.com and include your order number for the fastest help.
We may update this policy from time to time. The version posted on this page is the current policy.