Shipping Policy

Last updated: September 1, 2026

This policy applies to products purchased directly from Sonark Marine. We use U.S.-based wholesale distribution and fulfillment partners, including CWR Distribution, to process and ship many direct-store orders. Available services, rates, carriers, and delivery estimates vary by product, destination, warehouse, package, and current fulfillment-partner options.

Order Processing

Direct orders are transmitted to our fulfillment network for processing. Processing and shipment timing depend on inventory, warehouse cutoffs, carrier schedules, weekends, holidays, and other fulfillment conditions. Delivery dates and transit times are estimates, not guarantees.

Shipping Rates and Services

For direct Sonark Marine purchases, the shipping method and charge displayed at checkout are the controlling rate for the order. Sonark Marine may offer free standard shipping on qualifying orders or other promotions when displayed on the site or at checkout. Expedited services may be available when supported by the warehouse and carrier. Because fulfillment-partner rates and services can change, checkout provides the most current shipping charge and service for each order.

Fulfillment and Delivery

Orders may ship from one or more U.S. distribution warehouses. Carrier and service level depend on the order, destination, product characteristics, warehouse availability, and shipping option. Multiple-item orders may arrive separately. Carrier delays, severe weather, peak periods, address issues, oversized or restricted products, and other circumstances outside our control can affect delivery.

Tracking

When tracking is available, it is provided by email after shipment. Carrier scans can take time to appear after a label is created. You can also visit our Track Your Order page.

Shipping Area and Restrictions

We currently serve U.S. customers. Certain products, destinations, oversized items, restricted goods, and addresses may have additional limitations or charges. Applicable restrictions and available methods are determined for the specific order.

Address Accuracy and Delivery Problems

Customers are responsible for a complete and accurate shipping address. Contact us promptly if a correction is needed. Once fulfillment begins or an order ships, changes might not be possible. If a direct Sonark Marine order arrives damaged, incomplete, or incorrect, contact support@sonarkmarine.com promptly with your order number and, when applicable, photos of the packaging, shipping label, product, and damage.

Affiliate Products and Third-Party Shipping

Some Sonark Marine recommendations and buying-guide links are affiliate links to third-party retailers such as Amazon. If you complete a purchase on another retailer's website, you are purchasing from that retailer, not from Sonark Marine. That retailer's shipping rates, delivery estimates, membership benefits, fulfillment, tracking, cancellations, returns, and customer-service policies apply. Sonark Marine direct-store shipping promotions do not apply to affiliate purchases unless the retailer independently offers them.

Sonark Marine may earn a commission from qualifying affiliate purchases at no additional cost to you. See our Affiliate Disclosure.

Returns

Direct-store returns are governed by our Return & Refund Policy. Affiliate purchases are governed by the third-party retailer's policies.

Contact

For questions about a direct Sonark Marine order, email support@sonarkmarine.com.