Shipping Policy
We aim to ship orders quickly, provide clear delivery expectations, and keep you informed with tracking from our carriers. The details below apply to orders placed on sonarkmarine.com. Orders placed via affiliates (e.g., Amazon) follow that retailer’s policies.
Processing & Handling Time
- Standard processing: 1–2 business days (Mon–Fri, excluding holidays).
- Cutoff time: Orders placed after 12:00 PM CT are processed the next business day.
- Verification: Orders flagged for security/verification may require 1 extra business day.
Shipping Methods & Carriers
Rates and options are calculated at checkout based on destination, weight, and service level. We primarily ship via UPS, USPS, FedEx, or DHL for international orders.
Tracking Your Order
When your order ships, we email a confirmation with a tracking link. You can also check status anytime from your account:
Damaged or Missing Items
If your order arrives damaged or an item is missing, contact us within 7 days of delivery. Include your order number and photos of the packaging and product so we can help quickly.
Affiliate Orders (e.g., Amazon)
Orders placed through affiliate links must follow that retailer’s shipping, tracking, and return policies. Please refer to the retailer’s order page and emails for status.