Privacy Policy
SONARK MARINE ("we," "us," or "our") operates sonarkmarine.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
Business Contact Information:
SONARK MARINE
Email: support@sonarkmarine.com
Information We Collect
When you visit sonarkmarine.com or make a purchase, we may collect:
Personal information
- Name, email address, phone number
- Billing and shipping addresses
- Order history and purchase details
- Payment details are processed securely by our payment providers and are not stored on our servers
Automatically collected information
- IP address, device identifiers, and device information
- Browser type/version and operating system
- Pages visited, time on site, and referring/exit pages
- Approximate location (city/state level)
- Cookies and similar tracking technologies
How We Use Your Information
- Order processing: to process, fulfill, and ship orders
- Communication: confirmations, shipping updates, customer support
- Marketing: promotions and product updates (you can opt out anytime)
- Site improvement: analytics to improve user experience and offerings
- Fraud prevention & security: to protect our store and customers
- Legal compliance: to comply with laws and enforce policies
Third-Party Service Providers
We share information with trusted service providers to run our store and deliver products. These providers are required to protect your information. Common categories include:
- Ecommerce platform: Shopify (store hosting, checkout, and order management)
- Payments: Shopify Payments, PayPal (secure payment processing)
- Shipping: USPS, UPS, FedEx (delivery)
- Email: Shopify Email (transactional and marketing emails)
- Analytics: Google Analytics (site performance and usage)
- Affiliate links: Amazon Associates—if you purchase on Amazon, Amazon’s policies apply to that transaction
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your cart and preferences
- Enable account login and core site features
- Analyze traffic and improve performance
- Support marketing/advertising (where enabled)
You can control cookies through your browser settings. Disabling cookies may limit site functionality. For interest-based ads, you can also use common industry opt-outs (availability varies by region and browser).
Data Retention
We keep personal information as long as needed for the purposes described, unless law requires longer:
- Order records: generally retained for up to 7 years for accounting/tax and warranty support
- Account data: retained until you request deletion (subject to legal obligations)
- Marketing: retained until you unsubscribe
- Analytics: may be retained in aggregated/anonymized form
Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion (subject to legal and contractual obligations)
- Opt out of marketing emails (unsubscribe link or contact us)
To exercise these rights, contact us at support@sonarkmarine.com. We typically respond within 30 days.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights, including:
- Right to know what personal information we collect/use/disclose
- Right to request deletion
- Right to opt out of the sale or sharing of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact support@sonarkmarine.com.
Data Security
We use reasonable safeguards designed to protect your information, such as:
- SSL/TLS encryption in transit
- PCI-compliant payment processing through providers
- System updates and limited access controls
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Children's Privacy
We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
International Users
We are based in the United States. If you access our site from outside the U.S., your information may be processed in the U.S., where data protection laws may differ.
Changes to This Privacy Policy
We may update this policy from time to time. We will post updates on this page and change the “Last updated” date. For material changes, we may provide additional notice (for example, by email for registered customers).
Contact Us
SONARK MARINE
Email: support@sonarkmarine.com
Hours: Monday–Friday, 9:00 AM – 5:00 PM CST
Governing Law
This Privacy Policy is governed by the laws of the State of Arkansas, United States, without regard to conflict of law principles.